Privacy Policy

1. Who We Are

This Privacy Policy explains how Vibe Folk ("we", "us", "our") collects, uses, and protects your personal information when you use vibefolk.com. We are committed to handling your data responsibly and transparently.

2. Information We Collect

Information you provide: your name, email address, phone number, shipping and billing addresses, and order details when you create an account, place an order, or contact us.

Information collected automatically: your IP address, browser type, device information, pages visited, and cookies when you browse the site.

3. How We Use Your Information

• To process and deliver your orders, including payment processing and shipping.
• To communicate with you about your order, account, and support requests.
• To send you updates and offers, only if you have opted in.
• To improve our site, products, and customer experience.
• To prevent fraud and comply with legal obligations.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences (such as currency), and understand how the site is used. You can disable cookies in your browser settings, but some features may not work correctly.

5. Third-Party Services

We share data only where necessary to operate the site, including payment processors, shipping carriers, and analytics providers. If you sign in with Google, Google shares your account details with us in accordance with Google's privacy policy. These third parties have their own privacy policies and process data only for the services they provide to us.

We do not sell your personal information.

6. Data Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us through our Contact Us page.

8. Children's Privacy

Our site is not directed at children under the age of 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.